ee_hobby posted on 2019-3-28 07:03:18

Hollong BLE sniffer application crashed after minute running

I try to use the Hollong BLE sniffer, but about a minute and a half of using the software, it crashes.I installed the 64bit drivers .

vtguru posted on 2019-3-28 07:04:37

   Can I get more info?
   1. run command: winver to get windows version picture and send to me;
   2. does sniffer's 3 leds lit on in all or only 2 of them or 1 of them lit on ?
   3. have you tried on another PC?
   4. what's the wireshark version?(or you can try to update wireshark to latest version, we have verified our sniffer application works with latest one, see viewtool forum to get more info in detail).
   5. try to update driver with:
       http://www.viewtool.com/demo/Hollong/Software/Sniffer_driver_signed_work_v2.0.zip

ee_hobby posted on 2019-3-28 16:15:55


[*]For windows version:

[*]All 3 led are on
[*]Yes.
[*]I updated wireshark yesterday to version 3

vtguru posted on 2019-3-28 16:18:04

Last edited by vtguru on 2019-3-28 16:19

Thanks your info, could you try this software (to check if it is still similar issue to narrow down possible reason)?
http://www.viewtool.com/demo/Hollong/Software/ble%20sniffer%20open%20source%20v1.0.zip
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